We ship most products within 1-3 business days. After that, items typically arrive to customers within:
USA: 2-5 days
Canada: 4-10 days
UK, most of EU: 5-15 days
Australia, New Zealand: 5-15 days
Rest of the Worl:d: 5-20 days
We charge a base rate for the first item on an order, plus a per item fee for additional items on the same order.
USA: $5.17 +$1.95/item
Canada: $7.27 +$1.95/item
International: $8.47 +$1.95/item
All rates can be found in the app via the Setup > All Settings menu.
For USA Domestic orders, we use USPS First Class with tracking.
For International orders, we use UPS or USPS, both use the equivalent First Class International service.
Once the package has landed in the destination country, it is delivered by the domestic mail carrier in that country.
Tracking is available for all USA Domestic orders, and orders to around 36 international countries.
The tracking will be uploaded to the Shopify order automatically at the end of the day we ship it
All international mail items will show no tracking updates once they have left the USA, until they have cleared customs in the destination country.
While we make every effort to label our shipments to assist customers with the fastest delivery, if customs charges are applied on a shipment, this is payable by the customer.
ShineOn does not cover items that are lost or stolen in transit if the package is marked as Delivered by the carrier. Sellers should offer Route insurance to their customers to have shipments protected. LEARN MORE!