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Products using an engraved design require the use of .SVG files. 

SVG files are a format known as "vector" files. 

This tutorial runs through what SVG files are, and how to convert an existing design to .SVG for use with our engraved products using entirely free, online software. 

Check out the video on this page, if you prefer a guide, click next. 
This tutorial is applicable to both the ShineOn Platform and the ShineOn app. 
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